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Managing givers

How to communicate with and manage the most important people in Generous - the givers

  • Customizing donation and payment messages

    You can craft a custom thank-you message displayed to your congregants and givers after they have made a payment, donation, etc. Click Messages > Online Messages > Add a New Message. Fill out the requ...

  • Customizing a transaction message

    You can change a default message displayed during a transaction to better suit your fund-raising needs. Click Messages > Transaction Message. Choose either a donation or payment type, and customize it...

  • Viewing receipts and refunding transactions

    If you need to view a transaction receipt or refund a transaction you can do this all in reporting.  To view a receipt or refund a transaction:  1. Log into Generous. 2. Click Reports > Transactions. ...