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Where can I find failed transactions?

There are currently two places where you can find a failed transaction in Generous. The first is in the failed transaction report, this report is the only way to see all multiple members failed transactions. The second way to locate a failed transaction is in a members profile. 


How to find the failed transaction report: 

1. Log into Generous. 

2. Click Reports > Failed Transaction Report. 


How to find individual members failed transactions: 

1. Log into Generous. 

2. Click People > Members. 

3. Select the members email address. 

4. Click Transaction History Tab. 

5. Click the arrow to see the members transaction details. 

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