Start a conversation

Change Log: March 2021

We've launched many fixes into our platform. Here is the latest list for the period March 2021.


Fixes

Failed transaction not showing up in Failed Transactions and members who have recently edited card details are being declined (GEN-776)

Any issue was identified where transactions were being declined if a member had recently edited a credit card that was linked to a recurring transaction. Additionally, these failed transactions may not have been displayed in Failed Transactions. 

This bug has been squashed! 

For information about locating failed transactions visit > Where can I find failed transactions? 


Transactions showing up as approved after the transaction fails (GEN-829)

An issue was identified with declined transactions may have been incorrectly displayed as “approved” for some members when viewing the transaction report. 

This bug has been squashed!

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Spare 6

  2. Posted
  3. Updated

Comments